Exemplars for Oil Sand Sustainability Project

Business Letter

July 20, 2009
Mr. Rodney Giles
Manager, Customer Support
Inter-Office Solutions Inc.
1289 Luxor Station Rd.
Cedar Springs, IL, 34985

Dear Rodney:
This is further to our meeting of last week at which we agreed to hold a series of meetings over the next two months to review your experiences with the pilot implementation of the 1to1 Customer Relationship Management Program.
As discussed at that meeting, the objectives of our review sessions will be to:
• Review and assess the overall effectiveness of the program;
• Identify and document strengths weaknesses of the program;
• Propose customer-focused solutions to address areas of weakness;
• Develop an approach and action plan for Phase 2 of the project;
• Determine the staff members who will make up the Phase 2 Team.
As agreed, meetings will be held every second Tuesday from 9:00 a.m. until noon, and the location will alternate between our two offices, the first one to be convened here at Inter-Office on August 14, 2005. Fred Johnson of your CRM group is to act as the meeting co-ordinator and recording secretary throughout the process.
As discussed, at the end of the process, Deborah Buxton of Consultek will draft the summary report for review by the steering committee. As you requested, a copy of her c.v. has been enclosed.
I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything please give me a call at 745-9878.
We look forward to seeing you at the August 14th meeting.
Sincerely,

Marilyn French
Senior Consultant

Encl

Debate

Introduction – The Alberta Oil Sands have a negative impact on the environment. Despite the positive economic benefits the Oil sands has for Alberta, I feel that we should shut down and no longer use the Oil sands. The damage to the environment is more exponential then the loss of revenue. The reasons for my stance are, the death of birds due to tailing ponds, the destruction of other animal’s habitats in places where they are digging, and the gases from the refining process that contribute to global warming.

Rebuttal argument # 1 – Alberta would still be able to create revenue from other sources like agriculture and manufacturing. We don’t have to rely on oil in this province. Money and greed seem to outweigh the impact we have on the environment in this province. The people put out of work could find jobs in the industries that replace the oil sands.

Closure- In closure the Alberta Oil Sands have a negative impact on the environment. Despite the positive economic benefits the Oil sands has for Alberta, I feel that we should shut down and no longer use the Oil sands. The damage to the environment is more exponential then the loss of revenue. The reasons for my stance are, the death of birds due to tailing ponds, the destruction of other animal’s habitats in places where they are digging, and the gases from the refining process that contribute to global warming.


PSA

Speaker 1 – Did you know that every year _____ ducks die from landing in Tailing Ponds.
Speaker 2 – The Alberta government has continually created regulations trying to stop Oil companies from destroying our environment, but it still keeps happening.
Speaker 1 – You may think there is nothing I can do to stop these companies.
Speaker 2 – But there is.
Together – You can write a letter, you can vote, you can protest.
Speaker 1 – Do you Part!
Speaker 2 – Stand up and Speak out against Oil Sands pollution.
Together – Together we can find a solution.



Political cartoon

Editorial cartoon archives. 2010. Editorial cartoon archives. 30 Nov. 2010.



This political cartoon displays the issue of tailing ponds used in Alberta Oil Sands. The media story that it is connected to is when the G20 happened in Canada and a fake lake was built to impress the delegates. The cartoon is creating a satire displaying how we hide the bad things about our country and environment when people come from other countries. The cartoon also shows how we pollute the country due to the Alberta oils sands. The ducks in the water display how many animals are killed by the tailing ponds.


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